Delete your Dutchnest account

For the Dutchnest app by Dutchnest, on Android and iPhone.

Delete it in the app

1. Open Dutchnest and sign in.
2. Go to Account.
3. Tap Delete account and confirm.

Deletion starts straight away and you are signed out.

Cannot open the app?

Email support@dutchnest.nl from the address linked to your account, with the subject "Delete my account". We delete the account and reply to confirm, usually within a few days.

What we delete

• Your account and your sign-in link (Google or Apple).
• Your synced progress and settings.
• Your conversations with Fleur and their summaries.
• Your credit balance and credit history.
• Your notification links.

What we keep, and for how long

• Server backups that already hold your data are replaced automatically, so it disappears from them within 30 days.
• An empty, anonymised account record stays, with no name, email or sign-in link, so our totals stay correct.
• Purchase records held by Google, Apple and RevenueCat are kept as long as the law and their own policies require. Email us if you want your Premium record removed from RevenueCat.

You can also delete just your conversations, one by one or all at once, in History inside the app, without deleting your account. More detail is in our privacy policy.